You remembered my coffee order!
I don’t know if it’s everyone’s dream or life-long goal to have a/their barista remember their coffee order, but I know that it has always made me jealous and when it did happen, made me feel a little bit cool.
Nick and I made a habit out of going to the same Starbucks on the main street. Although I switched up my drinks a bit – I’m usually soy caramel macchiato, soy chai, or some random thing with sugar free vanilla (I’m a bit over the green tea for now), and Nick warmed to his custom caramel chai – a couple of the baristas remembered us, which was très cool.
Of course, that’s just my opinion. But I was even jealous of my mum when she told me that after going to the same Oporto during her work breaks, the guy already knew what she was going to order when she walked up.
I am reminded of the days in high school when I would buy candy from the school canteen, and my order was almost always “ten red liquorice sticks” or “ten giant strawberries”. The canteen lady probably had a crazy busy day, every day – so I don’t think she remembered me.
When we go to Starbucks, it has been nice to hear things recently like, “Sorry, I forgot your name?” or “What was your name again?”, and another time, “…soy chai?”
I think that people love the recognition, and it’s the little things that make customer service step up from average to great. I remember the days my parents used to take me to Asian grocery stores with them, and they seemed to know every single Asian grocery store owner. I was amazed.
I went to Starbucks last week without Nick but I bought a drink for him too.
“Ah, Georgie. You always come here with your boyfriend, right?”
“Caramel chai… should try that one day.”
He should. It is très chouette.